![]() Should you still be having trouble after trying the above, I'd recommend awaiting Topaz supports response, as they should be able to assist further. Topaz Labs is working on a new app called Photo AI that will incorporate DeNoise AI, Sharpen AI, and Gigapixel AI into one software package. It may be worth selecting a regular image file through File > Open to see if this changes the Plugins behaviour. Secondly, I can see you are editing an 'Apple Photos Document', which I believe should work with plugins, but may also be causing an additional error. When you open Topaz Photo AI, you will be prompted to activate the application, purchase. Once the installation is complete, Topaz Photo AI will be installed both as a standalone program and as a plugin for Lightroom, Photoshop, and Capture One. Otherwise it freezes when applying denoise for the preview or it freezes up when applying the changes to your photo. This version has only worked like normal once. ![]() Firstly, I can confirm that you are not the first user to report an issue since the latest update of Topaz 2.0 and as the Affinity apps have not been updated recently, this indicates an issue with the Topaz update - rather than the Affinity app itself.Īs can be seen on the Topaz forums, other Affinity users are reporting errors since updating & one user has provided a potential solution - though the file locations provided are for Windows and not macOS, so you may need to adjust this suggestion to suit: Note: You can download Topaz Photo AI from here and run the installer. Trying to process RAW images in Lightroom.
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